Tourist Info Point


On 22 May 2013 visitBerlin opened a Berlin Tourist Info Point directly at the Fernsehturm (TV Tower). You can get information, tickets and hotel bookings right in the middle of the city. On sale here is the Berlin WelcomeCard as well as tickets for city and boat tours as well as tickets to various tourist attractions and exhibitions. The Berlin Tourist Info Point's central location at the TV Tower is an ideal starting point for a sightseeing tour of the German capital. Give us a visit — we're here every day to serve your needs.

Opening times: daily 10 a.m. – 4 p.m.

The Services we offer

Our professional, multilingual staff are happy to help you plan your activities in Berlin. We will inform you about current events, book the tickets of your choosing and help book suitable hotel rooms for you or your guests, with offers from over 350 Berlin hotels, pensions and guest houses.

  • Expert Multilingual Advice
  • Berlin WelcomeCard
  • Hotel Reservations
  • Tickets for Events in Berlin
  • Tickets for City Tours, Boat Tours and Museums in Berlin
  • Berlin City Map and Guide

Find more Berlin Tourist Info Points here.

Regular opening times

March to October
Daily from 9:00 a.m. to midnight
November to February
Daily from 10:00 a.m. to midnight

Buy Premiumtickets

without waiting time*

PremiumPlus 23,00 €
incl. table at the window
EARLY BIRD 13,00 €
entrance at 9:00 a.m.
Premium 19,50 €
pre-select the time
LATE NIGHT 13,00 €
9:30 p.m. - 11:00 p.m.
Tickets from the cash desk with SMS service€13.00

*Delays may occur when going through security and waiting for the lifts.

We accept the following payment methods: Visa, Mastercard, giropay (giropay only available with German banks).